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Standard Warranty

Product Standard Warranty
Desktops, All-in-ones

Veriton 1 / Veriton 2 / Veriton 4

Extensa

Chromebase / Chromebox

1 Year: Carry-in
Veriton 6 / Veriton 8 3 Years: first year On-Site – year 2&3 Carry-in repair
Aspire 1 Year: Carry-in
Gaming / Predator 1 Year: Carry-in
ConceptD 3 Years: Carry-in
Monitor Commercial (A/B/BM/BE/BX/CB/KA0/P/V/VA-series) 3 Years: Carry-in
Consumer (Nitro/CZ/D/E/ED/FT/G/GD/H/K/KA1/R/S/T/X/XB/XF/XG/XR/XZ/Z-series) 2 Years: Carry-in
ConceptD 3 Years: Carry-in
Notebook

Notebook (Travelmate)

Notebook (Others)

Gaming / Predator

2-in-1

Chromebook

1 Year: Carry-in (ITW)
Acer Enduro Urban 1 Year: Carry-in (ITW)
ConceptD1 / Acer Enduro Others 3 Years: Carry-in (1st Y ITW)
Tablet Acer Enduro Urban 1 Year: Carry-in (ITW)
Acer Enduro Others 3 Years: Carry-in (1st Y ITW)
Others 1 Year: Carry-in (ITW)
Projector A/F/P/S/U series

3 Years: Carry-in - Lamp 1 year

(Starting end user purchasing date Oct 1st 2013)

Others 2 Years: Carry-in - Lamp 1 year
Server Server, Thin Client 3 Years, Carry-in Service
Workstation 3 Years (1st Year On site; 2nd &3rd Year Carry-in Service)
Smartphones 2 Years: Carry-in
Smart Wearable
2 Years: Mail-in or Carry-In
Mixed Reality
2 Years: Mail-in or Carry-In
Virtual Reality
2 Years: Mail-in or Carry-In
LifeStyle AcerPure 2 Years: Mail-in or Carry-In
Gadgets and more Accessories 2 years: Mail-in or Carry-in
Network devices 2 years: Mail-in or Carry-in
Power solutions 2 years: Mail-in or Carry-in
3D cameras 2 years: Mail-in or Carry-in
Smart Speakers 2 years: Mail-in or Carry-in
Desks 2 years: Mail-in or Carry-in
Chairs 2 years: Mail-in or Carry-in
eKinekt 2 years: Carry-in
Charging carts Parts only: 5 years mechanical parts / 2 years electric parts
CastMaster 1 Year(s): Carry-in
eMobility eScooters 2 Years: carry-in repair
eBikes 2 Years: carry-in repair

Consumer have legal rights under applicable legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights - independently of what may be stated on any warranty cards or other materials.

1 Certain high spec models require colour calibration after repair. This service is not available in every repair location, please contact your local Acer Service Centre for details.

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